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Frequently Asked Questions

1) What is the interest that the Bank claims on personal loans?
Answer: 21% on guarantee, and 23% on employer guarantee.
2) How long is the personal loan?
Answer: Funding period is upto 36 months.
3) What are the required guarantees the Bank demands?
- The transfer of the borrower's salary to the Bank.
- The transfer of two of his workmates' salaries to the Bank.
4) What is the minimum amount to open a savings account?
Answer: There is no minimum amount.
5) How much does the Bank pay for the savings account?
Answer: 15%.
6) Which credit cards issued by the Bank?
Answer: Visa and MasterCard.
7) What are the foreign currencies the Banks accepts to open an account for?
Answer: All foreign currencies.
8) Does the Bank have express remittances?
Answer: Yes. The banks provides Western Union© Service.
9) Does the Bank accept remittances sent to residents in Yemen?
Answer: Yes.
10) What are the major services provided by the Bank to depositors?
- Opening bank accounts in all currencies.
- Safe deposit box in some branches.
11) Does the Bank grant letters of credit?
Answer: Yes.
12) What are the branches working hours?
Answer: Form our 28 branches, 21 branch work from 8:00 am to 2:00 pm
the rest 7 branches work 12 hours a day, from 8:00 am to 8:00 pm,
Free Zone office work around the clock during working days.
For more inquiries call : +967 - 2 - 000000 or Contact us.
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